Being a new employee is both a gift and a curse. It’s a gift in the sense that people in your workplace are very considerate of you and it’s understandable when you make errors, at least for now. However, it’s also a curse because the customers can really be stubborn to you sometimes and take your being a newbie to their freaking advantage.

My lunchbreak is scheduled at 11am while the others, at 12 noon. I don’t know what’s with one of our customers, when I told him that I will have my lunchbreak first, he freaked out. And by freak out I meant creating a scene. He shouted at me and called me tanga and idiota. Kumusta naman siya diba? As if siya ang nagpapakain sa akin, buset na yan! And shempre because he is a customer, naka-smile lang ako while trying to control my emotions and fight back tears. Baka kasi lalo niya ako i-bully, nakakahiya. Parang tumigil ang mundo sa office, my God, bida ang lola mo. So smile smile lang ako habang naglilitanya siya. And apparently, mas lalo siyang na-annoy and know what he did? He took note of my name at sabi niya, dederecho siya sa Main Office para ipatanggal ako sa trabaho. Super natakot talaga ako and super hindi ko talaga alam ang gagawin. Then when he seemed to finally run out of things to say, nag-butt in na si team leader namin. Napaka-OA ko lang, naiyak ako sa ginawa niya. Sabi niya kay customer, “Sir, maghintay ho kayo dyan, ipapahatid ko kayo sa Main Office. Hindi na ho uso ang the customer is always right. Iba na ho ngayon, ‘we will treat you right na po’..”. Then the bully customer just stood up and walked away.

Grabe itong araw na ito. I was so emo, kahit sa office nadala ko. Dahil in pain ako, ang bilis ko tuloy ma-rattle. Plus the fact na first time ko maka-encounter ng ganun. Pero you know that feeling na if I wasn’t dealing with a personal issue, I could have handled the situation better. Hindi yung para akong basang sisiw na mukhang kawawa.

OMG, what a day.